Terms & Conditions

1. Terms of Use

By using the Pilai website, you agree to these Terms & Conditions and our Privacy Policy.
We may update the Terms at any time, and your continued use of the site means you accept the
latest version.
If you register an account, you must read and agree to any updated Terms before placing new
orders.


2. User Behavior & Content

You are responsible for using the website legally and respectfully.
If you submit reviews, comments, questions, or any content (“User Content”), you confirm it is
original and does not violate any rights.
By submitting User Content, you grant Pilai the right to use, edit, publish, or delete it without
compensation.
You agree not to post anything illegal, harmful, offensive, misleading, or containing viruses or
spam.
Pilai may monitor or remove content but is not obligated to do so. You are responsible for your
submitted content and agree to indemnify Pilai against any claims related to it.


3. Mailing List

We may use your information to improve our services and marketing.
We may also share parts of our mailing list with trusted partners.
If you wish to stop receiving messages or do not want your contact details shared, you may
unsubscribe at any time.


4. General Terms

You may use website content for personal, non-commercial use only.
No copying, modification, distribution, or commercial use is allowed without written permission
from Pilai.
We may correct errors, update content, or change services at any time without notice.
The use of cookies helps improve your browsing experience. By using the site, you agree to our
use of cookies.
These Terms represent the full agreement between you and Pilai and are governed by the laws of
the Kingdom of Saudi Arabia.
Any invalid term does not affect the rest of the Terms.


5. Pricing & Payment

Prices are shown in the local currency of the selected country.
You agree to pay the full amount of your order, including any shipping fees.
If any technical issues occur during checkout, you agree to cooperate with Pilai to resolve them.
Some content on the site may be considered sensitive or unsuitable by some users. Pilai is not
responsible for how you perceive such content.


6. Product Use & Returns

If you purchase clothing, please try items gently and do not remove protective tags or tapes
unless you intend to keep them.
Returns will not be accepted if tags are removed, items are soiled, or damaged.
Color accuracy may vary slightly due to screen differences. Pilai cannot guarantee exact color
representation.